A STUDY ON ENGLISH STUDY PROGRAM STUDENTS’ PERCEPTIONS IN USING WHATSAPP APPLICATION AS A MOBILE-ASSISTED LANGUAGE LEARNING (MALL) TOOL

Abstract

Abstract: The goal of this study is to identify the students' perceptions in using the
WhatsApp application as a Mobile-Assisted Language Learning. To collect the data,
this survey research used an online survey, then analyzed descriptively. The
questionnaire in the survey used Technology Acceptance Model (TAM) with three
indicators to measure the students' perceptions. The survey was distributed to students
from class C of batch 2019 of the English Study Program of Universitas Riau by using
cluster random sampling. 41 respondents answered the survey using Google Forms.
The results were Perceived usefulness (70,97%) is in the very good category, Perceived
Ease of Use (87,85%) is in the excellent category, and Behavioral Intention (78,28%) is
in the very good. The result shows that the level of the students' perceptions in using
WhatsApp as a Mobile-Assisted Language Learning, in general, is Very Good
(79,03%). Perceived Ease of Use was the indicator with the highest percentage
(87,85%) which explains that students use WhatsApp easily. This research suggests the
lecturer use WhatsApp as an application in the Mobile-Assisted Language Learning
(MALL) tool.
Key Words: Perception, WhatsApp, Mobile-Assisted Language Learning (MALL).