URGENSI PERLINDUNGAN HUKUM TERHADAP PENGGUNA JASA TRANSPORTASI ONLINE YANG MENJADI KORBAN TERJADINYA TINDAK PIDANA DI INDONESIA

Abstract

The important role of this transportation service can be seen by the increasing need for
transportation services for the mobility of people and goods from and throughout the country. But the
presence of online transportation, both online motorcycle taxis and online taxis, has a chaotic existence
which never stops accompanied by various controversies. Therefore, the urgency of legal protection for
users of online transportation services who are victims of criminal acts requires legal reform that regulates
the legal protection of users of online transportation services who are victims of criminal acts in Indonesia.
Given the development of our transportation at this time continues to grow, especially the existence of
online transportation that is still not clearly and clearly regulated.
This type of research is normative juridical research that is research conducted by examining
literature discussion with secondary data sources consisting of primary legal material in the form of laws
and regulations, secondary legal material legal books, and tertiary legal material in the form of a
dictionary. Then the data were analyzed qualitatively, namely analyzing descriptive data obtained from
secondary data.
From the results of the study it can be concluded that, first, that the legal arrangements against
crimes committed by online transportation in Indonesia use regulations, such as the Criminal Code and
sometimes also online transportation is inseparable from Law Number 8 of 1999 Concerning Protection
Consumer. Until now there has been no regulation that specifically regulates the existence of online
transportation. Where the new government is able to make a regulation in the form of Ministerial
Regulation No. 12 of 2019 concerning the protection of the safety of motorcycle users which is used for the
benefit of the community. Second, the urgency of legal protection for users of online transportation services
who are victims of criminal acts is needed. This is because the company and the government seem to pay
less attention to the rights of users of online transportation services, especially those who are victims of
criminal acts committed by online transportation drivers which cause material or immaterial losses.
Keywords: Urgency - Legal Protection - Users of Online Transportation Services - Victims -
Criminal Acts