PERLINDUNGAN HUKUM BAGI KONSUMEN BERKAITAN DENGAN PENERAPAN TIMBANGAN PADA BERAS ECERAN DI KOTA DUMAI

Abstract

Cales are the most common type of measuring instrument in trading and
buying and selling. In buying and selling transaction activities, scales are used as
benchmarks to ensure the accuracy of the content and weight of the goods being
traded. There is often a loss experienced by consumers in trade transactions that
is not in accordance with the application of retail rice scales purchased by
consumers from traders.
The problems and objectives to be discussed in this paper are to find out the
legal protection for consumers related to the application of scales on retail rice in
the city of Dumai and to find out the form of responsibility of business actors to
consumers who suffer losses due to fraudulent practices of misuse of scales on
retail sale in Dumai City. The location of the study was carried out at the existing
shop at the Dumai Timur sub-district, Kapur Hill, South Dumai. This type of
research is sociological juridical research, while the nature is descriptive. The
data sources in this study were obtained through primary and secondary data.
Data collection techniques carried out in this paper use interviews,
questionnaires and library studies. the data analysis techniques the author did
with qualitative analysis.
After being described and discussed in this thesis, it can be concluded that
legal protection for consumers relating to the application of scales on retail rice
in Dumai City for correct and honest information regarding the weighing of rice
by traders for consumers has not fully improved, because there are still traders
still cheating on weighing goods in the community / consumer environment. Based
on Article 19 of Law Number 8 of 1999 concerning Consumer Protection, shop
merchants who use scales are responsible for providing compensation or
compensation for the loss of consu.mers buying retail rice. but in fact, there is still
fraud in the retail rice weighing carried out by traders in the community. but they
do not carry out their responsibilities properly.
Keywords: Scales - Traders - consumers - stalls