PERLINDUNGAN KONSUMEN ATAS PENJAMINAN MUTU MAKANAN LONTONG PLASTIK YANG BEREDAR DI PASARAN DITINJAU DARI UNDANG-UNDANG NOMOR 8 TAHUN 1999 TENTANG PERLINDUNGAN KONSUMEN DI KECAMATAN TAMPAN

Abstract

One of the products of technological sophistication is plastic packaging,
packaging often used by business actors to pack food. The advantages of plastic
packaging itself is impressed practical, simple, and clean. However, the actual plastic
packaging can endanger health if used in hot temperatures is to pack lontong who
participated in the manufacturing process (boiling / steaming). This is very consumer
health and has violated Article 4 Letter (a) Law Number 8 Year 1999 on Consumer
Protection namely: Right to comfort, safety, and safety in consuming goods and
services. The purpose of writing this thesis, namely: First, consumer protection
plastic food lontong in Kecamatan Tampan. Secondly, the responsibility of business
actors selling plastic lontong food based on Law Number 8 of 1999 on Consumer
Protection.
This type of research can be classified in the type of sociological research,
because in this study the authors directly conduct research spaciousness. Research
location and population along with samples in this writing is on Consumer, and
Lontong Plastic Food Seller in Kecamatan Tampan Pekanbaru City. The data sources
consist of primary data and secondary data, data collecting technique through
interview and distributing questionnaires to consumers as respondents and
Discussion to Central Supervisor of Drugs and Food as practitioners in the field.
From the results of research problems there are two main things that can be
concluded. First, the Consumer Protection of plastic lontong food in Kecamatan
Tampan, that consumers are not aware of any harm or impact of consuming plastic
lontong food, with the fact that consumers' knowledge of their rights protected by law
is still lacking. Second, the responsibility of the seller of lontong food seller business
pursuant to Law Number 8 Year 1999 concerning Consumer Protection for damage,
pollution, or consumer loss due to consuming goods and services. Suggestion,
consumers are expected to be more independent and can protect themselves from the
existence of things that can harm consumers. Better business people selling lontong
food better cook lontong by using banana leaves or ketupat. Besides, it is expected
that the development and training of consumers and supervision of the Supervisory
Agency for Drugs and Food on consumers of business actors who have harmed the
consumers.
Keywords: Consumer Protection, Plastic Lontong Food